Credit Controller

Location: Plymouth

Job type: Full time, permanent contract

Shift pattern: Monday-Friday (40hrs per week)

Job summary

Working as part of a busy Finance team for a fast-paced FMCG Company and with primary responsibility for Sales Ledger credit control, post holder undertakes a range of financial activities including:

  • Effective and efficient Credit Control service to the company.
  • Sales Ledger Control
  • Communicating with Regional Sales Managers and Customers
  • Processing remittance advices, credit notes and other deductions
  • Solving queries with the customers to ensure prompt payment
  • Administration, office support and ad-hoc reporting as required

The post holder speaks with customers over the phone and corresponding via email. They have a can-do attitude, are customer focused and a team player.


Credit Control/Sales Ledger Responsibilities Include:

  • Provide a financial point of contact to the company’s customers
  • Account for all cash received from customers
  • Cover for sales invoices being raised
  • Provide financial assistance to the Financial Accountant
  • Monitor credit ratings of customers and advise on any adverse information immediately
  • Process the account applications for new customers, conduct credit checks for new customers and obtain credit references, welcome packs
  • Maintain prices, discounts and promos
  • Enter purchase invoices on to Access and obtain relevant authorisation signatures for contra purposes


Company Standards:

  • Follow appropriate legislation and regulations, codes of practice and policies and Company standard procedures
  • Work within the requirements of the Company’s Health and Safety Policy, performance standards and safe systems of work
  • Undertake all duties appropriate to the post as required



  • Preferred experience working for FMCG Company
  • AAT (qualified or studying towards – level 4 desirable)
  • Proficient in the use of Accounting software packages
  • Good general IT skills - Excel to intermediate/advanced level
  • Confident working under pressure in a busy office environment
  • Adapts to change
  • Able to plan, organise and prioritise own workload and work autonomously
  • Strong Team-worker
  • Confident communicator who is used to speaking with customers and the Sales team over the phone and corresponding via email.
  • Can-do attitude
  • Customer focused


  • Extensive knowledge and understanding of Access


Well, you’ll get your hands on loads o’ Burts chips and snacks for free! But aside from that massive perk:

You’ll be part of a crackin’ team of talented folk

Tons o’ scope for development through formal courses or working with and being mentored by colleagues on the job.

A decent pension scheme

We got you covered! Every employee gets critical illness (2x salary) and death in service (4x salary) cover

We offer all our great folk access to our bonus schemes– nice!

Free on-site parking or access to salary sacrifice schemes, such as cycle to work

Access to a free employee assistance programme, team of Burts wellbeing warriors and MHFAiders to support you


To apply for this position, please follow the button below to submit an enquiry form. Please state the job role you are interested in and make sure to select the correct location on the ‘Type of Enquiry’ drop down menu. Our HR team will then be in touch following receipt of your submission.

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